Technology Forum 2021

Live Stream Event

13 May 2021

Claim 5.5 CPD hours for attending this event

Programme

09.00 - 09.15

Welcome and introduction

Julia Graham
CEO
Airmic
Marc Lewis
Interim CUO of CL Property, Motor and Casualty
Aviva
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09.15 - 09.45

Keynote with Q & A - Technology delivering a better future

Julian David
CEO
techUK
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Technology has the power to fuel progress, deliver results and enhance lives – which emerging technologies have the potential to reshape our world?

09.45 -10.30

Techceleration – can cyber insurance keep up? moderated by Julia Graham

Sam Tiltman
Sharing Economy + Mobility Practice Leader UK&I
Marsh
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Michela Moro
Cyber Underwriting Manager, Regional Unit London
Allianz
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Fiona Davidge
Enterprise Risk Manager
Wellcome Trust

In the 12 months since the pandemic began, technology has been ”essential” to enabling global responses and recovery. When assessing technology risk in this context, discussions should involve the entire organisation, and not something “risk management is handling.” To fully understand the impact, risk management needs to expand “who’s in the room” to ensure all potential risks and impacts are considered. Consequently, is risk management the glue that holds discussions together? Discussion will be enhanced by taking time to understand risks through the lens of technology and information peers, as they will have different drivers and perspectives. The panel will share unique insights into risk and managing risk in the technology sector. Whatever your perspective, the creativity behind cyber-attacks is endless. From black-hat hackers and ransomware to corporate business interruption and billion dollar fines for data breaches, cyber insurance is perhaps the most dynamic segment in the insurance industry. Currently worth around $5 billion, the cyber insurance market has been predicted to be worth as much as $20 billion in premium by 2025. The Allianz Centre of Competence for Cyber was formed to establish a Group-wide approach to this growing market - what trends and opportunities is the centre uncovering? However, what do risk professionals and their organisatiosn need? The panel will consider the business risk and risk financing decision-making processes and how solutions can be tailored based on business need. There is a cost benefit equation to be considered - to buy cover or not to buy cover, now or in the future is the question.

10.30 - 10.45

Short leg stretch (break)

10.45 - 11.30

Digitisation of Risk Management through the Pandemic, Center Parcs Case Study

Raj Singh-Dehal
Chief Corporate Officer
Center Parcs
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Sam Moore
Head of Key Clients and Strategy, UK Commercial Lines
Aviva

Moderated by Sam Moore, Head of Key Clients and Strategy, UK Commercial Lines. A case study demonstrating economics, environmental, social and governance (ESG) priorities and digital opportunities working in harmony. This session will show case how Center Parcs address the challenges of meeting the demands of every individual customer – safely and securely.

11.30 - 12.15

Panel - Ransomware – prevent, detect, and respond

Jayan Perera
Head of Cyber Response
Control Risks
Ben Hobby
Partner
Baker Tilly
Greig Anderson
Partner
HSF
Louise Smith
Chief Digital Officer
Lloyd's

Ransomware attacks on are the rise. Data published earlier this year found that ransomware demands have spiked by over 300% during the last year. Payments are also on the rise as many victims find themselves in the unenviable and untenable position of being forced to pay simply to regain access to their essential systems. With more work likely to remain remote and more reliance on these systems than ever before, ransomware attacks are likely to continue to grow as a threat. The panel will consider ransomware risk prevention, detection, and response through an interactive discussion.

12.15 - 12.45

Lunch break

12.45 - 13.30

Technology and digital risks are now operational risks – mind the gap. Moderated by Alex Frost - Airmic

Alex Frost
Market Development Manager
Airmic
Mark Hawksworth
Global Technology Specialist Practice Group Leader
Sedgwick
John Abel
Technical Director, Office of the CTO
Google Cloud
Ali Abedi
Senior Manager – Cyber Resilience
KMPG

In an increasingly complex and fast changing business environment, organisations need to consider their dependency on services supplied by third-parties and the resilience of these third-party services. By addressing resilience gaps, and building resilience, organisations will become more capable of supplying their most important business services even during severe operational disruption. The panel will consider how to identify and close the gaps.

13.30 - 14.00

Beyond the Future - new technologies, new risks

Paul Clark
Managing Director and Partner
Boston Consulting Group

AI algorithms designed to solve a specific problem, or deal with a specific task, expose companies to new risks of large-scale errors, especially when these systems are challenged beyond their original framework design or scope. Moreover, using open source code for AI and ML systems will increase the risk that such errors cannot be clearly attributed, leaving a range of companies potentially exposed to liability claims - and the more powerful the AI, the higher the potential liability. It is likely that deep-fake imagery, video or voice technology will become so advanced that they are very hard to distinguish from the real thing. Until NFT (Non-fungible token) technologies are able to help reduce these risks, deep-fakes will create new legal and reputational issues. The evolution of wearables, augmented reality and IoT will also significantly increase the volume of personal data collected. These new devices will be able to collect and interpret information (e.g., eye movement, behavior, emotions, location, activities) that goes significantly beyond the personal data currently collected through e-commerce and other activities. The protection and liability associated with such data is going to be an increasing challenge.

14.00 - 14.15

Short leg stretch (break)

14.15 - 14.45

Fireside discussion - Workplace transformation - threats and opportunities.

Darren Cornish
People Services Director, People Function
Aviva
Wilson Wong
Head of Insight & Futures/Interim Head of Research , CIPD Academic FCIPD FRSA Barrister
Chartered Institute of Personnel and Development

This will take views on the latest thinking about office real estate around the world, what is happening in the midst of the pandemic, especially now that the vaccine rollout is underway, and what we might expect over the next decade. We will consider co-working and flexible space, safety and wellness, and the changes, challenges, and opportunities in the workplace of the future and the role that technology might play. This will take views on the latest thinking about office real estate around the world, what is happening in the midst of the pandemic, especially now that the vaccine rollout is underway, and what we might expect over the next decade. We will consider co-working and flexible space, safety and wellness, and the changes, challenges, and opportunities in the workplace of the future and the role that technology might play.

14.45 - 15.15

The digital risk rhombicosidodecahedron!

Jim Wetekamp
CEO
Riskonnect

If you want to look that up, it is a polyhedron with 20 triangular faces, 30 square faces, 12 pentagonal faces, 60 vertices, and 120 edges. It’s complex - understandable, but complex. Digital risk is now operational risk and will continue to develop additional facets over the next four years. Jim will share his insights on the main areas of emerging risk and the concurrent changing role of the risk professional - and the implications of this in terms of future-proofing their knowledge and skills.

15.15 - 15.30

Closing note

Julia Graham
CEO
Airmic

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Contact

For enquiries, please email enquiries@airmic.com

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